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🤖 AI Automated Workflows (Smart Actions)

Use Smart Actions to apply AI Automated Workflows after calls, generating Job Descriptions, Screening Questions, and more from your call transcript.

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Written by Alexandra Nitu
Updated this week

Before you start

  • Automations are created by an admin in your company.

  • If you need a new automation or don’t see one you expect, speak to your manager/admin.


Where to find Automations (Smart Actions)

Automations appear in the same place as AI Summary after each call.

  1. Complete a call (or open an existing recorded call)

  2. Click Smart Actions

  3. You’ll see:

    • AI Summary

    • A section called Available automations


Run an Automation

  1. Under Available automations, select the automation you want to apply.

Examples:

  • After a client call, you might see Job Description

  • After a candidate call, you might see Screening Questions

  1. TalentLynk will generate the result and post it back into the conversation as a note/card.

✅ The output appears instantly, directly in the chat thread.


Example automation: Job Description

If you select Job Description, TalentLynk creates a structured advert based on the call transcript, including sections such as:

  • About the company (often anonymised for agency adverts)

  • About the role

  • Responsibilities

  • Requirements

  • Salary & benefits (if mentioned)

✅ If the transcript doesn’t contain enough detail for a section, TalentLynk won’t guess — it will show “Not enough information” instead.


Example automation: Screening Questions

If you select Screening Questions, TalentLynk organises answers based on your company’s qualification template, so you can instantly see:

  • The questions your team expects to ask

  • The answers captured from the transcript (where available)

✅ If the question wasn’t covered on the call, it will show “Not enough information to answer.”


If you don’t see an Automation

  • Ask an admin to enable it (Automations can be assigned to everyone, or only certain users/teams)

  • Check the type of call:

    • A Client automation may not appear after a Candidate call (and vice versa)

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