TalentLynk

Before contacting support, please follow the steps below:

Send a test WhatsApp/SMS to another contact or internal team member to see if it’s just this contact or everyone.

Include a screenshot of the failed message with who the contact was and their number when contacting support.

- Send a test WhatsApp/SMS to another contact or internal team member to see if it’s just this contact or everyone.
   
- Include a screenshot of the failed message with who the contact was and their number when contacting support.

What to do when you send a WhatsApp or SMS message and it fails.

‘I sent a WhatsApp/SMS that failed’

Create a custom design with text, images, and links

Find answers and get help from Intercom Support and Community Experts

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