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🎙️ Microphone Permissions

How to reset permissions and re-enable your microphone. After updating your browser you might see the following message: “Call blocked by your browser or headset. Allow microphone permission or disconnect and reconnect your headset.”

TalentLynk App on your laptop or PC

How to tell if this is the issue

  1. Open the Dialler

  2. Go to Settings

  3. Scroll down to Sound settings

If you see Microphone permission was denied, follow the steps below.

In the TalentLynk App

  1. Click the three dots (top right)

  2. Select App info

  3. Under Permissions, click Reset permissions

  4. Close the menu, then click Reload when prompted

  5. When prompted again:

    • Allow Notifications

    • Allow Microphone (Allow while visiting the site)

✅ Your calls should now work.

TalentLynk in Chrome / Edge (browser tab)

  1. Click the site icon next to the address bar (left of the URL)

  2. Click Reset permissions

  3. Reload the page

  4. When prompted again, allow Microphone (Allow while visiting the site)

✅ Your calls should now work.

Select your headset in Sound settings

After permissions are enabled:

  1. Open the Dialler

  2. Go to Settings → Sound settings

  3. Select your headset by name (instead of leaving it as Default)

✅ This helps avoid issues when switching devices.

Test your microphone

  1. In Sound settings, click Record

  2. Say something (e.g. “This is a headset test”)

  3. Click Stop

  4. Click Play to listen back

✅ If you can hear the recording and you see the input lines moving while speaking, it’s working.

If it still doesn’t work

Sometimes you may need to repeat the reset once more:

  1. Reset permissions again

  2. Reload

  3. Allow microphone again

✅ If the dialler is “spinning” or waiting, it’s usually still waiting for microphone permission to be allowed.

iPhone (iOS)

  1. Open Settings → Privacy & Security → Microphone.

  2. Turn on the switch next to TalentLynk.

  3. Close and reopen TalentLynk, then make a test call.

If TalentLynk is not listed, open the app and try making a call, then tap Allow when asked for microphone access.

iPhone Privacy & Security settings showing Microphone

iPhone settings example. Source: Apple.

Android

  1. Open Settings → Apps → TalentLynk → Permissions.

  2. Tap Microphone → Allow only while using the app.

  3. Close and reopen TalentLynk, then make a test call.

Menu names may vary slightly depending on your phone.

Android microphone permission with Allow only while using the app selected

Samsung example showing Interpreter; select TalentLynk on your phone. Source: Samsung.

Final tips

If microphone access is already enabled, check your in-call volume and disconnect any Bluetooth headset to test using the phone directly.

If audio still doesn’t work, follow our audio troubleshooting guide.

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