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🔊 TalentLynk Desktop App Sound Settings

Use this guide to choose your call audio devices, ring incoming calls through a different output such as your PC speakers, or troubleshoot your headset and microphone in TalentLynk.

1. Select your headset in the Dialpad

  1. Open the Dialpad in TalentLynk

  2. Click Settings
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  3. Under Sound Settings, select the Input and Output devices that match your headset name

Note: It’s usually OK to use Default (or Communications Default on Windows) if your headset is already set as the default in Windows sound settings.

To ensure you’ve selected the right device, press “Record” and start talking to see if the microphone works correctly. When you’re finished click “Play Recording” to listen to your recording and ensure that the output also works correctly.

2. Test your microphone and speakers

  1. Click Record and start talking

  2. Click Stop

  3. Click Play recording to listen back

✅ If you can hear yourself clearly and the input levels move while speaking, your settings are correct.

3. Choose where incoming calls ring

You can use a different output device for the ringtone and your call audio. For example, incoming calls can ring through your PC speakers while you hear and speak to the caller through your headset.

  1. Open the Dialpad in TalentLynk and click Settings.

  2. Under Sound Settings, keep Input (Microphone) and Output (Headset/Speaker) set to the devices you want to use during calls.

  3. Scroll to Dialer Settings and open the Ringing output dropdown.

  4. Select the device you want incoming calls to ring through, such as your PC speakers.

  5. Click the play button next to the dropdown (Test ringing output) to check that the ringtone plays through the selected device.

Same as headset makes incoming calls ring through the output device selected under Sound Settings. Choose a different device in Ringing output to separate the ringtone from your call audio.

Ringing output only changes where incoming calls ring. When you answer, calls still use your selected microphone and headset.

If microphone permissions are denied

If you see a message saying microphone permissions were denied, follow the steps in this guide to reset and re-enable them: Microphone Permissions
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If audio is still unclear

  • Try selecting a different input/output device and run the test again

  • Make sure your PC volume is not muted and is not set to 0

Background noise cancellation

🎧 We do not advise using AirPods or headphones of any kind as they do not have noise cancelling capabilities, which causes background noise.

Please invest in a dedicated headset with noise cancellation capabilities (e.g. Jabra, Logitech etc) if possible.

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