If you see “Call blocked by your browser or headset. Allow microphone permission or disconnect and reconnect your headset”, follow these steps.
Fix the error
Allow microphone access. Follow the desktop app or Chrome / Edge steps in our Microphone Permissions guide.
Disconnect and reconnect your headset. Then use TalentLynk Sound Settings to select your headset and test the microphone.
Try making the call again.
If the error keeps appearing
Close your TalentLynk desktop windows and open TalentLynk in one browser tab.
Follow the browser permission steps in the guide above, allow microphone access when prompted, and retry the call. If it works in the browser, reopen the desktop app.
If the call is still blocked, ask your company’s IT team to check your device’s microphone permissions and headset.
If the call connects but you cannot hear each other, follow our audio troubleshooting guide.