TalentLynk syncs emails with contacts already in TalentLynk. It does not copy your entire Outlook or Gmail inbox. Emails between work colleagues are excluded.
Send a reply or a new email
Open the contactâs conversation and select Email. By default, your message replies in the same thread as your last email with that contact. For a separate thread, choose Edit Subject â New Email.
You do not need to call someone before emailing them. See Smart Inbox Navigation to open a contact.
Control inbound syncing
Open Settings â your email integration to check the connection. You can turn off inbound email syncing and continue sending email from TalentLynk.
Syncing into TalentLynk and syncing an activity to your CRM are separate controls. For the CRM side, see Settings & Integrations.
Check visibility before syncing confidential email
Other users may be able to view your communications according to your account permissions and team access. Ask your company admin or support to review this before connecting a mailbox with confidential correspondence.
Communication privacy permissions can apply to calls and messages as well as email.
Email aliases
An email alias is an additional address used by the same person. We can add aliases belonging to an individual, but not group accounts, shared email addresses or main company addresses.
