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Incoming call not ringing but showing as missed

If you receive a missed-call notification but your laptop, desk phone, or mobile app did not ring, the caller may have hung up before the call had enough time to ring through.

To check whether incoming calls are working:

  1. Use your personal mobile phone.

  2. Call one of your TalentLynk numbers directly.

  3. Let the call ring for at least 10 seconds.

  4. Check whether your laptop, desk phone, or other configured devices ring.

If your devices ring, incoming calls are working correctly and the original caller most likely hung up very quickly.

If your devices still do not ring, contact TalentLynk support via the in-app chat and include the TalentLynk number you called, the approximate time of the test, and which devices you expected to ring.

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